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Return, Exchange, and Refund Policy for AsimFabric.com At Asim Fabrics, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return, exchange, and refund policy to ensure a hassle-free shopping experience. Return & Exchange Policy 1. Eligibility for Return & Exchange: • Items can be returned or exchanged within 7 days from the delivery date. • Products must be in the same condition as received, unworn, unwashed, and with all original tags and packaging intact. 2. Non-Eligible Items: • Items that have been altered, customized, or damaged due to improper use are not eligible for return or exchange. • Sale or discounted items are not eligible for returns or exchanges unless they are defective. 3. How to Initiate a Return or Exchange: • To initiate a return or exchange, please contact our customer service team on WhatsApp at 0319 7083520. Provide your order number and reason for return/exchange. • Once approved, you will receive instructions on how to return the item. 4. Shipping Costs for Returns: • The customer is responsible for the shipping costs associated with returning the item. • In the case of an exchange due to a defect or error on our part, we will cover the shipping costs. 5. Processing Returns & Exchanges: • Once we receive your returned item and verify its condition, we will process your exchange or refund within 7 working days. • For exchanges, the replacement item will be shipped to you as per standard delivery timelines. Refund Policy 1. Eligibility for Refunds: • Refunds are applicable for items returned within the specified timeframe and in the original condition as received. 2. How to Request a Refund: • To request a refund, please contact our customer service team on WhatsApp at 0319 7083520 with your order details and reason for return. • Upon approval, we will proceed with the refund process. 3. Refund Method: • Refunds will be processed via the original payment method or as store credit, depending on customer preference. • Please allow 7-10 working days for the refund to reflect in your account. 4. Refund for Defective Items: • In the case of defective or incorrect items, a full refund, including shipping charges, will be provided once the item is received and verified. Customer Support For any questions or concerns regarding returns, exchanges, or refunds, please reach out to our customer support team on WhatsApp at 0319 7083520 or email us at support@asimfabric.com. Thank you for choosing Asim Fabrics. We are here to make your shopping experience smooth and satisfying!